iDefensiveDriving.com is the sole owner of the information collected on its web site. iDefensiveDriving.com collects contact information (including, name, address, driver’s license number, email, and phone number), personally identifiable information (including, driver’s license number, SSN, DPS audit number, citation number, county and state information), and demographic information (including zip code, date of birth, or gender). We will not use or sell this information to promote products or services or in ways different from what are disclosed in this statement. We will deny requests for marketing, scholastic, demographic, or other information requests from entities that could derive commercial or social benefits from such data.
The contact information we collect is used to send the user information about our company and its services and also to help us access your record in case you are experiencing technical difficulties while taking the course. The personally identifiable information we collect online is used for verification of your identity while taking our online course to prevent fraudulent use and for accurate certificate processing with your court. While taking our course online, verification questions will appear on the screen asking you to identify yourself. The correct answers to the questions are based on the information you provided us with during enrollment.
In order to complete the registration process, a customer is required to provide contact information (name, address, driver’s license number, email, and phone number). This information is used to communicate with the customer regarding the services on our site for which they have expressed interest.
In order to process your order we will ask you to provide personal information including your name, email address, phone numbers, home address, shipping and credit card billing address so that we can process your order. Credit card numbers are used only for processing payments and are not used for any other purposes. Your personal information is used to get in touch with you if we have trouble processing an order. Our website does not save your credit card information after the transaction is processed. Your credit card information is saved by a third party service provider that we use for credit card processing services and with which we maintain a written agreement to ensure appropriate security and confidentiality measures are in place to safeguard your personal and financial data. We will not authorize the release of your personal or financial information to anyone not directly involved in processing the transaction.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our website, or as required by law.
In common with the majority of websites you visit, this site employs log files. These log files record data from visitors to this site. The data gathered is non personal and may include things such as your: internet protocol (IP) address, browser type, internet service provider (ISP) name, entry and exit pages, platform type, date/time stamp, and number of clicks. We use IP addresses to analyze trends, administer the site, track customer’s movement, and gather broad demographic information for our exclusive use. IP addresses are not linked to personally identifiable information. Occasionally we may need to disclose aggregate statistics from our logs that do not contain personally identifiable information, when dealing with service providers, affiliates or business partners.
This website takes precautions to protect our customers’ information. When customers submit sensitive information via the website, the information is secured both online and off-line. When a customer is required to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is secured using industry leading encryption software.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer information offline. All of our customer’s information, encompassing more than the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customer’s information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
The iDefensiveDriving.com course is designed to generate email notifications at certain intervals throughout the course. These emails are exclusively related to the products and services offered through iDefensiveDriving.com, and may be in conjunction with services subscribed to by the customer.
After the course completion, our site requests information from users via surveys. Participation in these surveys is completely voluntary. Survey information may be used for purposes of monitoring or improving the use and satisfaction of our sites, and for statistical purposes.
Links to Other Sites:
For your convenience, this site may contain links to other websites. iDefensiveDriving.com is not responsible for the privacy practices or the content of linked websites not administered by iDefensiveDriving.com, and this privacy statement does not apply to these linked websites. Each website should be checked for its own privacy statement.
Notification of Changes:
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for 30 days.
Contacting the Web Site:
20403 FM 529 Suite 250
Cypress, TX 77433
Send an email to: [email protected]
Call Customer Support at: 281-656-8781