How quickly is my certificate processed? When will I receive my certificate?

If you complete the course before 3:00PM CST on a business day*, then your Certificate of Completion will be processed and shipped the same day.

If you complete the course after 3:00PM CST, or on a non-business day**, then your Certificate of Completion will be processed and shipped the following business day.

* Business day refers to Monday – Friday, excluding Observed Holidays

** Certificates will not be processed, shipped or delivered on Saturdays, Sundays or Observed Holidays

You should receive your certificate in 5-7 business days, if you use our complimentary standard shipping method of Regular US Mail (Regular USPS Mail does not provide tracking or guarantee delivery). We also offer other shipping options for additional fees, if you need your certificate delivered sooner. See our Delivery of Certificate page for available shipping options.